Premier Owner Contact (Avon, NC) - Hatteras Realty by Wyndham Vacation Rentals
What you’ll do
Here at Wyndham Vacation Rentals, we believe in more than just putting the world on vacation… we believe in our associates. Our team at Hatteras Realty is dedicated to team-work, growth and pride in what we do. If you have a great attitude, take pride in your work and want to join the best team in the Outer Banks, then we want to hear from you!
We are currently seeking applicants for a Full Time, Year Round Premier Owner Contact position for our Avon office. The ideal candidate will have a can-do attitude, an eye for detail and a team-work spirit. This position is provided a full benefits package to include 4 weeks of paid time off per year!
Our Premier Owner Contacts perform the weekly activities of the owner relations position in regards to house inspections, housekeeping, maintenance and other issues relating to the interest of homeowners and Hatteras Realty. Some
key highlights of this position are:
- Developing "touch the wall" inspection process. Monitoring yard, pool, grills etc. Performing simple maintenance as needed (i.e. changing A/C filters, light bulbs etc.)
- Performing inspections of weekly assigned houses.
- Performing weekly calls or emails to premier homeowners regarding house care, bookings etc.
- Assisting with damage-hold issues and reporting.
- Assisting in resolving guest and homeowner issues.
- Assisting the Property Manager with homeowner counseling, upgrading advice and general management issues.
- Overseeing assigned cleaners as "supervisor" and reporting concerns to Housekeeping Manager.
- Reviewing monthly statements for rental fees and expenses. Monitors reservations.
- Other duties as assigned
- Valid NC Driver’s License
- High School Diploma or equivalent